Privacy Policy

Welcome to Luminar Studios LLC (“Company,” “we,” “our,” or “us”) at Luminarstudio.com (“Website”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit or use our Website and services, including photography, videography, website building, SEO, and SEM services (“Services”).

By accessing or using our Website and Services, you agree to this Privacy Policy. If you do not agree, please refrain from using our Website.

1. Information We Collect

a. Personal Information

We may collect the following personal information from you when you visit our Website, inquire about our Services, or make a purchase:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: If you make a purchase, we collect billing information. Payment details are processed by secure third-party payment providers and are not stored on our servers.
• Business Information: Information about your business, including website URL, if provided in relation to our Services.

b. Automatically Collected Information

When you use our Website, we may automatically collect:

• Device Information: IP address, browser type, device type, and operating system.
• Usage Data: Pages visited, time spent on our Website, clicks, and other interactions.
• Cookies: We use cookies and similar technologies to collect information. You may adjust your cookie settings in your browser.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Service Provision and Management: To fulfill orders, provide Services, and manage customer support.
• Communication: To respond to inquiries, provide updates, and send promotional materials if you have opted in.
• Improvement and Personalization: To improve our Website, customize user experience, and develop new features.
• Compliance and Security: To comply with legal obligations and protect against fraud, unauthorized access, or misuse.

3. Legal Basis for Processing Personal Data (for EEA Users)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

• Contractual Necessity: To fulfill our obligations when you make a purchase.
• Consent: When you have given explicit consent, for example, for marketing communications.
• Legitimate Interests: For analyzing and improving our Website and Services.
• Legal Obligation: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors that help us operate our Website, such as payment processors, hosting providers, and marketing services.
• Legal Compliance: When required by law or to respond to a legal request.
• Business Transfers: In case of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

5. Data Storage and Retention

Your information is stored securely on servers within the United States. We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. If you wish for your data to be deleted, please refer to the “Your Rights” section below.

6. Security Measures

We employ robust security measures to protect your personal information, including encryption, access controls, and secure storage. Despite these efforts, no security measures are infallible, and we cannot guarantee absolute security.

7. Your Rights

If you are a resident of the EEA or other jurisdictions with similar laws, you may have the following rights regarding your personal data:

• Access: Request access to your personal data and obtain a copy of it.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data when it is no longer necessary or where you have withdrawn consent.
• Restriction: Request the restriction of processing under certain conditions.
• Portability: Receive a copy of your data in a structured, machine-readable format.
• Objection: Object to processing based on our legitimate interests or for direct marketing purposes.
• Withdraw Consent: Withdraw consent at any time, where applicable.

To exercise these rights, please contact us at herbertnoutadie@gmail.com. We will respond to your request within 30 days, as required by GDPR.

8. Cookie Policy

We use cookies and similar tracking technologies to improve user experience, monitor usage, and optimize our services. You may choose to accept or reject cookies through your browser settings.

9. Third-Party Links

Our Website may contain links to other sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies independently.

10. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Luminar Studio LLC
• Address: 11003 Clifton Blvd, Cleveland, OH 44102, United States
• Email: herbertnoutadie@gmail.com

By using our Website and Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Luminar Studio LLC with your personal information.